- Cooling period of any purchase or failure of purchase shall be consider 48 hours except consultancy and emergency services.
- On payment failure: On the occasion of payment failure, user shall wait for automatic refund till 72 hours. If client shall not get refund during the period, he / she may contact to respective bank for the payment. If company received such payments and categorized as suspense even after 72 hours, company shall reverse the payment on source account only within 48 working hours after cooling period.
- If client purchase any services and paid for the same, he/she shall raise the request within 48 hours in drafting services and within 3 hours for consultancy services. Company will liable to pay full refund excluding payment gateway fee which could deducted by the payment gateway site.
- No refund shall be applicable unless until special provision mentioned in the final agreement beyond this period.
- Payment shall be refunded only in source account within 48 working hours after completion of cooling period.
- If any taxes paid by company to the government against the invoice shall not refunded.
- Services which avail under emergency services or if client gives the consent to wave of the cooling period shall be consider as non refundable services.
